Contact us
Let's talk.
We'll call you.
Leave your details and we'll reach out by call or WhatsApp to answer your questions and, if you'd like, book your online consultation. You don't need to decide anything on that call.
- WhatsApp and phone+52 55 1169 1320
- HoursMon–Fri, 8:00 AM–4:00 PM Mexico City time
What happens next
Three steps, and none of them commits you
We call you
Alejandra reaches out as soon as your details arrive, usually within minutes during office hours. She answers your questions and walks you through your options.
Your online consultation
By video, from home, on the day that suits you. Upload any tests you already have so the doctor can review them first.
Your plan, then your trip
If you need treatment, you get your plan and its cost in writing. Only then do you plan the trip, with the dates already clear.
Reach us
Write from wherever you are
Acueducto Río Hondo 30, 2nd floor
Lomas de Chapultepec IV Secc.
Miguel Hidalgo, 11000
Mexico City, Mexico
Valet parking and on-site parking in the building.
- WhatsApp+52 55 1169 1320Free over Wi-Fi or mobile data, with no international call charges
- Email[email protected]To send tests or documents
- HoursMon–Fri, 8:00 AM–4:00 PMMexico City time
Questions
Before you write to us
Can I message you on WhatsApp from the US or Canada?
Yes, at +52 55 1169 1320, Monday to Friday, 8:00 AM to 4:00 PM Mexico City time. Over Wi-Fi or mobile data it costs nothing extra. If you write after hours, we reply the next business day.
Will the call cost me anything or commit me to anything?
No. It's to answer your questions and, if you'd like, book your consultation. The decision is yours, whenever you're ready to make it.
Do I need to travel for the first consultation?
No. The first consultation is online, by video, for US$97. You only travel to Mexico City if you decide to go ahead with a treatment.
Can I send you my tests before the consultation?
Yes. When you book, we tell you how to upload them so the doctor can review them before seeing you.
What happens with my information?
We use it only to contact you about what you asked for. You can read how we protect it in our Privacy Notice.


